Returns / Exchanges

RETURN / EXCHANGE POLICY

If your purchase from Andronika  Collectivedoes not meet your satisfaction, you are entitled to return it within 30 days from the delivery date for either an exchange, a complete refund, or credit towards a gift voucher. There are no charges for exchanges facilitated through our returns portal.

To qualify for a return, the items must retain their original condition, mirroring their state at the time of delivery — pristine, not worn (except for size trial), unchanged, and housed in its initial packaging. Please note, all drinkware, underwear, and socks should be utterly unused and unopened to be considered for a return.

Returns failing to adhere to these stipulations will be denied. Rest assured, returns initiated through our streamlined returns portal are handled within a 7-day timeframe. If you encounter any delays, kindly reach out to Support@Andronikacollective.com with your order number (AC…) for further assistance.

We strongly advise against organizing a return independently without utilizing our user-friendly returns portal, as it can impede the return procedure and potentially result in untraceable lost parcels.

Should you experience difficulties navigating the returns portal or have any questions concerning the return procedures or your order's eligibility for a return, we are here to assist. Please contact us without hesitation at Support@Andronikacollective.com.